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Post your complaints/queries to NDML KRA
Investor/SEBI Registered Intermediary can reach NDML KRA helpdesk for any query/grievance on below contact details by providing PAN and nature of grievance/query.
Email ID on which query/grievance is to be sent Contact number/s (9:30 am to 6:00 pm-Monday to Friday)
info.kra@ndml.in 022-49142600/01/02/04/05/06

To post your complaint to SEBI Complaints Redress System (SCORES), Click here
 
Securities Market Approach for Resolution Through ODR Portal, (Click here)
 
Escalation Matrix for reporting of grievances
Particulars Designation Email ID on which grievance is to be sent Contact number/s (9:30 am to 6:00 pm-Monday to Friday)
Level 1 NDML KRA helpdesk officers info.kra@ndml.in 022-49142600/01/02/04/05/06
Level 2
(if response is not received from Level 1 in 2 working days)
Grievance executive ajinkya.gaikwad@ndml.in 022-49142583
Level 3
(if response is not received from Level 2 in 2 working days)
Grievance supervisor nehul.shah@ndml.in 022-49142599
Level 4
(if response is not received from Level 3 in 2 working days)
Grievance Managers
sagarc@ndml.in

jagjitk@ndml.in
022-49142558

022-49142588
Level 5
(if response is not received from Level 4 in 2 working days)
Investor Grievances Officer prashantd@ndml.in 022-49142541
  Compliance Officer nehalt@ndml.in 022-49142610