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Post your complaints/queries to NDML KRA
Investor/SEBI Registered Intermediary can reach NDML KRA helpdesk for any query/grievance on below contact details by providing PAN and nature of grievance/query.
Email ID on which query/grievance is to be sent Contact number/s (9:30 am to 6:00 pm-Monday to Friday)
info.kra@ndml.in 022-49142600/01/02/04/05/06

Escalation Matrix for reporting of grievances
Particulars Designation Email ID on which grievance is to be sent Contact number/s (9:30 am to 6:00 pm-Monday to Friday)
Level 1 NDML KRA helpdesk officers info.kra@ndml.in 022-49142600/01/02/04/05/06
Level 2
(if response is not received from Level 1 in 2 working days)
Grievance executive ajinkya.gaikwad@ndml.in 022-49142583
Level 3
(if response is not received from Level 2 in 2 working days)
Grievance supervisor nehuls@ndml.in 022-49142599
Level 4
(if response is not received from Level 3 in 2 working days)
Grievance Managers
sagarc@ndml.in

jagjitk@ndml.in
022-49142558

022-49142588
Level 5
(if response is not received from Level 4 in 2 working days)
Investor Grievances Officer prashantd@ndml.in 022-49142541
  Compliance Officer Pratikt@ndml.in 022-49142526
 
To post your complaint to SEBI Complaints Redress System (SCORES), Click here
 
Securities Market Approach for Resolution Through ODR Portal, (Click here)