Post your complaints/queries to NDML KRA
|
Investor/SEBI Registered Intermediary can reach NDML KRA helpdesk for any query/grievance on below contact details by providing PAN and nature of
grievance/query.
|
|
|
Escalation Matrix for reporting of grievances
|
Particulars
|
Designation |
Email ID on which grievance is to be sent |
Contact number/s (9:30 am to 6:00 pm-Monday to Friday) |
Level 1
|
NDML KRA helpdesk officers |
info.kra@ndml.in
|
022-49142600/01/02/04/05/06 |
Level 2
(if response is not received from Level 1 in 2 working days)
|
Grievance executive |
Rutuja.Limje@ndml.in
|
022-49142609 |
Level 3
(if response is not received from Level 2 in 2 working days)
|
Grievance supervisor |
Dharmesh.Mewada@ndml.in
|
022-49142579 |
Level 4
(if response is not received from Level 3 in 2 working days)
|
Grievance Managers
|
sagarc@ndml.in
samradnyeep@ndml.in
|
022-49142558
022-49142588
|
Level 5
(if response is not received from Level 4 in 2 working days)
|
Investor Grievances Officer |
prashantd@ndml.in
|
022-49142541 |
Billing Related queries |
Billing Officer |
samradnyeep@ndml.in
|
022-49142588/49142583 |
Compliance |
Compliance Officer |
pratikt@ndml.in
|
022-49142526 |
|
|
To post your complaint to SEBI Complaints Redress System (SCORES),
Click here
|
|
Securities Market Approach for Resolution Through ODR Portal,
(Click here)
|
|
Investor Charter for KRA KYC
Click here
|
|