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Post your complaints/queries to NDML KRA
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Investor/SEBI Registered Intermediary can reach NDML KRA helpdesk for any query/grievance on below contact details by providing PAN and nature of
grievance/query.
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Escalation Matrix for reporting of grievances
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Particulars
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Designation |
Email ID on which grievance is to be sent |
Contact number/s (9:30 am to 6:00 pm-Monday to Friday) |
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Level 1
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NDML KRA helpdesk officers |
info.kra@ndml.in
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022-49142600/01/02/04/05/06 |
Level 2
(if response is not received from Level 1 in 2 working days)
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Grievance executive |
Rutuja.Limje@ndml.in
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022-49142609 |
Level 3
(if response is not received from Level 2 in 2 working days)
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Grievance supervisor |
Dharmesh.Mewada@ndml.in
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022-49142579 |
Level 4
(if response is not received from Level 3 in 2 working days)
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Grievance Managers
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sagarc@ndml.in
samradnyeep@ndml.in
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022-49142558
022-49142588
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Level 5
(if response is not received from Level 4 in 2 working days)
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Investor Grievances Officer |
prashantd@ndml.in
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022-49142541 |
| Billing Related queries |
Billing Officer |
samradnyeep@ndml.in
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022-49142588/49142583 |
| Compliance |
Compliance Officer |
pratikt@ndml.in
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022-49142526 |
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To post your complaint to SEBI Complaints Redress System (SCORES),
Click here
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Securities Market Approach for Resolution Through ODR Portal,
(Click here)
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Investor Charter for KRA KYC
Click here
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KRA WINDING DOWN SOP
Click here
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